Support
Think long-term. Enjoy long-term success.
Service and support ranks as a top priority at IDEA, which is why we supply customers with the necessary resources to enjoy all the benefits of our products and services. No problem is too small or big for our trained, passionate staff. Our support resources include:
- FAQs
- On-demand tutorials and training
- Product documentation
- Searchable knowledge base
- User group meetings
- Product updates
- Customer portal
- Support tickets
- Help desk support
- Live Chat Support
Our customers can log in to the secure Customer Portal to gain direct access to products, documentation, training modules, account information, a knowledge base, support contacts and much more.
